Customer Service Agent

🇨🇾 Customer Service Agent – Paphos, Cyprus We are hiring an organized, patient, and professional Customer Service Agent to join a growing team in Paphos! You will work directly with clients, providing ongoing support and guiding them through documentation and banking procedures. 📌 Key Responsibilities: • Guide clients through document preparation & banking requirements • Follow up on pending tasks and missing documentation • Track client progress, records, and status using MS Excel • Coordinate internally to process cases efficiently 🎯 Requirements: • Fluent English (written & spoken) • Excellent communication & interpersonal skills • Proficient in MS Excel for managing tracking sheets • Background in customer service, banking, finance, or compliance is a plus ⭐ The Ideal Candidate: A detail-oriented problem solver who takes ownership, multi-tasks seamlessly, and patiently guides clients step-by-step.