Head of Operations

Head of Operations (Payments & Crypto Solutions) We are looking for a Head of Operations to build scalable operational processes and ensure business transparency across the company. Key responsibilities - Own operational reporting, including client-level P&L transparency and other key business metrics - Manage relationships with corporate service providers in Cyprus and BVI - Drive process automation and operational excellence, including supporting SOC 2 compliance initiatives - Lead the Operations function, with a Legal Counsel and Operations Specialist as direct reports, and help onboard a Finance Manager responsible for management reporting - Partner closely with founders to improve operational efficiency and support business growth Requirements - 5+ years of experience in Operations, Business Operations, COO Office, Finance Operations, or a similar leadership role - Strong understanding of financial and operational reporting, including P&L analysis and KPI management - Experience building and improving operational processes and implementing automation - Experience working with legal, finance, and external corporate service providers across multiple jurisdictions - Strong project management and stakeholder management skills - Hands-on mindset with the ability to balance strategic thinking and execution - Experience in fintech, financial services, or crypto is a strong advantage - Experience supporting the preparation of investment / fundraising rounds is a strong plus - Fluent English - Based in Cyprus or willing to relocate (as a plus)