PSP Tech Operations Specialist

We are looking for a PSP Tech Operations Specialist Responsibilities: Routing & Monitoring: Configuring and supporting payment routing and monitoring channel metrics to optimize approval rates; Incident Resolution: Analyzing and resolving technical incidents in collaboration with PSP monitoring teams to minimize downtime; Technical Documentation: Working with providers' technical documentation to ensure correct setup and support of payment tools; Integration Support: Participating in the integration of payment solutions to expand the platform's functional capabilities; Operational Oversight: Participating in the oversight of operational processes to ensure the stability and efficiency of the payment infrastructure. Requirements: Industry Experience: At least 1 year of experience in the payments, Fintech, or iGaming sector to ensure a quick transition into the company's business context; Technical Proficiency: Proficiency in Grafana/Tableau and Jira/Trello for system monitoring and effective task management; Payments Expertise: Deep understanding of payment terminology and the operational principles of a payments department to provide high-quality support; Troubleshooting Skills: Experience reading transaction logs and resolving technical/financial incidents to independently manage tasks from identification to resolution. We offer: High salary (plus performance bonuses and salary revision); 24 days holiday leave; Corporate English lessons; Remote work; Exciting work challenges that allow you to grow to your full potential; A strong team of like-minded professionals who will be by your side to accomplish ambitious projects, stimulate your professional development and bring experience.