Retention Operator

An international iGaming company is looking for a Retention Operator to work with existing players. Responsibilities: • Outbound calls to existing players • Communication via WhatsApp, Telegram and email • Presenting bonuses and promotions • Handling objections • Working with CRM • Meeting KPI targets Requirements: • Native Spanish or Portuguese — mandatory • Conversational English (for team communication) • 1+ year of experience in retention or sales • iGaming experience is a plus We offer: • Office-based work in Valencia • Working hours: Tuesday-Saturday, 11:00-20:00/21:00 • Training and career growth Please apply only if you are a native Spanish /Portuguese speaker and are based in / willing to work from Valencia