Payments and Fraud Analyst

We are looking for a Payments and Fraud Analyst to join our Finance and Risk team. You’ll help prevent fraud, handle chargebacks, and support customers with payment issues across our global entertainment products. You will: • Monitor our automated fraud system and review suspicious user activity. • Handle and review chargebacks, including preparing evidence to dispute them. • Support customers with payment and fraud-related issues. • Assist the Finance and Risk Department. • Work rotating shifts, including nights and weekends, as part of our 24/7 operations. You have: • 2+ years of experience in a fraud-related role or a similar position. • Fluency in English. • Strong critical thinking and the ability to make quick, informed decisions. • Excellent attention to detail. We would be highly interested in people with: • 1+ year of experience in online customer support, banking, financial services, or online payments. • An interest in online businesses, payments, and fraud prevention. • Motivation to learn and grow within the company. • Additional language skills. We offer: • An EU-based employment contract and a fully equipped office in Limassol. • Transparent performance reviews twice a year, with bonus opportunities. • Private medical insurance for you and your family. • A provident fund in Cyprus, co-funded by you and the company, available after probation. • Paid language courses and professional development opportunities. • Free office catering and an in-house coffee bar. ...and a lot more 🙂 Recruitment process: HR interview (30 mins) → Technical interview (1 hour) → Test task (15 mins).