Support Agent (iGaming)

Responsibilities: • Communicate with players via chat and email • Support KYC verification and document checks • Process player requests and escalate VIP-related issues • Monitor and manage platform requests in JIRA • Ensure high-quality customer support and fast issue resolution Requirements: • Strong English and Russian communication skills (C1+ preferred) • Good communication and problem-solving skills • Experience in iGaming will be an advantage • Spanish knowledge will be a plus • Motivation to learn and develop skills What we offer: • Remote work format • Competitive compensation package • Friendly and professional team • 21 working days of vacation