Technical Solutions Engineer

☑️ Чем предстоит заниматься -API and integration documentation: Own the accuracy, completeness, and clarity of Polygon’s API and integration documentation, and keep it current as the platform evolves -Self-serve integration: Build quickstarts, sample code, and reference architectures that enable developers, including those using AI coding tools, to integrate independently -Technical expertise: Serve as the primary technical resource in sales conversations alongside Business Development and throughout partner integrations, then document solutions so they’re reusable -Partner go-live: Lead signed partners through requirements intake, provisioning following KYB and KYC approval, sandbox testing, webhook configuration, and go-live validation, in partnership with Integration Delivery -Platform knowledge: Develop deep expertise across ramps and bank rails, wallets and accounts, custodial and non-custodial flows, virtual accounts, deposit addresses, cross-chain movement, and webhooks -Demos and enablement: Build sample applications and demo environments that support Business Development and Sales -Product feedback: Identify gaps in the API and integration experience, and turn them into clear, prioritized recommendations for Product and Engineering -Automation: Use AI and internal tooling to streamline onboarding, provisioning, and frontline support ☑️ Наши пожелания к кандидатам -Hands-on experience with US payments, including ACH, RTP, wire transfers, card networks, or equivalent rails, and a working understanding of settlement and reconciliation -Experience in one of the following: -Leading customer API integrations from kickoff to production at a payments, fintech, or financial infrastructure company -Owning API documentation, SDKs, or developer support at an API-first payments company -Strong API and troubleshooting skills, including reading logs, debugging webhooks, and reasoning through authentication and retry behavior, with tools such as Postman, Bruno, or Datadog -Excellent technical writing, with the ability to document complex systems clearly for external developers -Regular use of AI tools to build, document, and automate work -Comfort operating in a fast-moving environment where the platform and documentation are actively evolving Будет плюсом: -Experience with stablecoins or digital assets, particularly wallets and onchain settlement -Experience at an early-stage company, building processes or programs from the ground up -Enough coding ability to build demo applications -Experience with documentation platforms such as Mintlify -Familiarity with KYB and KYC tooling